Our people

• Charlie Osmond CEO

  Charlie co-founded FreshMinds in 2000, moving from the Interactive Marketing Team at P&G. He graduated from Oxford University with a degree in Engineering, Economics and Management. Charlie has a long-standing interest in branding, social networks and driving innovation online. In 2004 Charlie was named London Entrepreneur of the Year and was recently named by Esquire Magazine as UK 2007 Young Entrepreneur of the Year. In his spare time, Charlie sails with the FreshMinds Match Racing team, currently ranked 27th in the World.

• Caroline Plumb CEO

  Caroline co-founded FreshMinds in 2000 and is passionate about business innovation and entrepreneurship, particularly about exploiting Web 2.0 technology to deliver advocacy and insight. She has been twice named as one to watch in Management Today's "Top 35 women under 35" for her entrepreneurial business thinking. She is dedicated to ideas and new approaches to business and is a regular commentator on enterprise and innovation, speaking at Gordon Brown's Enterprise Conference and being a member of George Osborne's Enterprise Council.

• Helen Trim COO

  Helen has been working in digital for 15 years, at Sun Microsystems, United News and Media, founded New Media agency Chord9 and was most recently a director at Sift before joining FreshNetworks. The last 8 years has been spent developing online communities. She has been involved in launching over 100 communities from small collaborative, closed groups to large public facing communities with over 130,000 members. Clients include Baxter Healthcare, Crufts, the Foreign Office, Centaur Media PLC, CIPD, VSO, BT Retail and NHS.

• Matt Rhodes Head of Client Services

  Matt specialises in social media and customer engagement. He has been with FreshMinds for the last five years, previously as a Consultant and then as COO, and has a background in both market research and strategy consulting. He has runs both professional and personal blogs (see the FreshNetworks blog here), is a prolific author of social media good practice articles and is a regular speaker at Web 2.0 and marketing conferences across Europe. Matthew is responsible for all client facing staff including community management and analyst teams.

• Paul Oram Head of Technology

  Paul has over 10 years of IT consulting and technical leadership experience. He has designed and led the development of innovative software applications across a wide range of sectors including financial services, mobile and retail. Paul is an expert in the application of agile development techniques, user interface design, business intelligence and Web 2.0 technologies. He has delivered next generation applications for clients such as Egg, Motorola, BAE Systems and Rolls Royce. He previously worked for Lost Wax, a software engineering consultancy. Paul has an MA from the University of Cambridge.