Comments on: Extending the customer experience – the Zappos story http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/ Social media agency, online communities, marketing Sun, 12 Feb 2012 15:39:32 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Jak v tom bude vypadat? | DigitalFreak http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/comment-page-1/#comment-6593 Jak v tom bude vypadat? | DigitalFreak Mon, 21 Dec 2009 17:03:01 +0000 http://www.freshnetworks.com/blog/?p=620#comment-6593 [...] míry etice (zkuste u nějakého českého e-shopu úspěšně vyřídit reklamaci do dvou dnů), v zahraničí sází e-shopy mimo engagement vlastních zaměstnanců a zákazníků, především na [...] [...] míry etice (zkuste u nějakého českého e-shopu úspěšně vyřídit reklamaci do dvou dnů), v zahraničí sází e-shopy mimo engagement vlastních zaměstnanců a zákazníků, především na [...]

]]> By: mbt sale http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/comment-page-1/#comment-5599 mbt sale Sat, 07 Nov 2009 14:47:09 +0000 http://www.freshnetworks.com/blog/?p=620#comment-5599 Accidentally come here , I am incomparable to enjoy myself when i appreciate your beautiful article from my deep heart! Accidentally come here , I am incomparable to enjoy myself when i appreciate your beautiful article from my deep heart!

]]> By: Customer service is the new marketing « Fredzimny’s CCCCC Blog http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/comment-page-1/#comment-4074 Customer service is the new marketing « Fredzimny’s CCCCC Blog Wed, 27 May 2009 05:00:57 +0000 http://www.freshnetworks.com/blog/?p=620#comment-4074 [...] wrote last month about the Zappos story, about how they have used customer service to extend and enhance the customer experience and how [...] [...] wrote last month about the Zappos story, about how they have used customer service to extend and enhance the customer experience and how [...]

]]> By: Customer service is the new marketing | FreshNetworks Blog http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/comment-page-1/#comment-4068 Customer service is the new marketing | FreshNetworks Blog Tue, 26 May 2009 23:25:34 +0000 http://www.freshnetworks.com/blog/?p=620#comment-4068 [...] wrote last month about the Zappos story, about how they have used customer service to extend and enhance the customer experience and how [...] [...] wrote last month about the Zappos story, about how they have used customer service to extend and enhance the customer experience and how [...]

]]> By: Matt Rhodes http://www.freshnetworks.com/blog/2009/04/extending-the-customer-experience-the-zappos-story/comment-page-1/#comment-3755 Matt Rhodes Sun, 26 Apr 2009 10:29:17 +0000 http://www.freshnetworks.com/blog/?p=620#comment-3755 @Rob @Damien - I think the thing we can all learn most from this and from the entire Zappos story is that investing in your consumer and spending money and time on making them happy pays real dividends. Especially now when keeping your customers happy and spending money with your brand is critical to success. Matt @Rob @Damien – I think the thing we can all learn most from this and from the entire Zappos story is that investing in your consumer and spending money and time on making them happy pays real dividends. Especially now when keeping your customers happy and spending money with your brand is critical to success.

Matt

]]>