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	<title>Comments on: Why online communities benefit from our desire to be heard</title>
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	<link>http://www.freshnetworks.com/blog/2009/01/why-online-communities-benefit-from-our-desire-to-be-heard/</link>
	<description>Social media agency, online communities, marketing</description>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; Getting insight from online communities</title>
		<link>http://www.freshnetworks.com/blog/2009/01/why-online-communities-benefit-from-our-desire-to-be-heard/comment-page-1/#comment-2776</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; Getting insight from online communities</dc:creator>
		<pubDate>Sun, 08 Feb 2009 18:52:30 +0000</pubDate>
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		<description>[...] Why online communities benefit from our desire to be heard [...]</description>
		<content:encoded><![CDATA[<p>[...] Why online communities benefit from our desire to be heard [...]</p>
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		<title>By: Karen Orton</title>
		<link>http://www.freshnetworks.com/blog/2009/01/why-online-communities-benefit-from-our-desire-to-be-heard/comment-page-1/#comment-2313</link>
		<dc:creator>Karen Orton</dc:creator>
		<pubDate>Tue, 13 Jan 2009 04:21:39 +0000</pubDate>
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		<description>I totally agree that there is a distinction between social networks and communities - networks being about &quot;me&quot; and communities being about &quot;we&quot;. 
It is the &quot;we&quot; focus, the desire to share your knowledge and passion with others that drives commmunity. The quality of contribution that should be the measurement of a person&#039;s reputation.

In communities this focus on the &quot;we&quot; in fact can play against some of the very features that make a network attractive. For instance in a network, I create my space - its all about me - first then I link to friends and others. The conversation is secondary. In a community, a person is coming to learn from the &quot;we&quot;, and while a person might build out their profile, the most important part is sharing, giving to others in the community. The &quot;me&quot; part builds out later (in most cases). 

In the past year, I have seen a lot of people responsible for social media strategy thinking that they should focus on the desire for a user to come to their website and connect with other people that have bought or are thinking of buying their product and leading with the networking/&quot;me&quot; features. That is exactly the opposite that is true. People come first to see if they can find an answer or share their knowledge then they promote themselves. 
Thanks for highlighting this important distinction.</description>
		<content:encoded><![CDATA[<p>I totally agree that there is a distinction between social networks and communities &#8211; networks being about &#8220;me&#8221; and communities being about &#8220;we&#8221;.<br />
It is the &#8220;we&#8221; focus, the desire to share your knowledge and passion with others that drives commmunity. The quality of contribution that should be the measurement of a person&#8217;s reputation.</p>
<p>In communities this focus on the &#8220;we&#8221; in fact can play against some of the very features that make a network attractive. For instance in a network, I create my space &#8211; its all about me &#8211; first then I link to friends and others. The conversation is secondary. In a community, a person is coming to learn from the &#8220;we&#8221;, and while a person might build out their profile, the most important part is sharing, giving to others in the community. The &#8220;me&#8221; part builds out later (in most cases). </p>
<p>In the past year, I have seen a lot of people responsible for social media strategy thinking that they should focus on the desire for a user to come to their website and connect with other people that have bought or are thinking of buying their product and leading with the networking/&#8221;me&#8221; features. That is exactly the opposite that is true. People come first to see if they can find an answer or share their knowledge then they promote themselves.<br />
Thanks for highlighting this important distinction.</p>
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		<title>By: Dana Theus</title>
		<link>http://www.freshnetworks.com/blog/2009/01/why-online-communities-benefit-from-our-desire-to-be-heard/comment-page-1/#comment-2298</link>
		<dc:creator>Dana Theus</dc:creator>
		<pubDate>Sun, 11 Jan 2009 22:53:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshnetworks.com/blog/?p=461#comment-2298</guid>
		<description>Great distinction between communities and networks. I have long thought that the networks don&#039;t &quot;get&quot; the power of community and when they do we might have true promise in this sector. Yes, I&#039;m being a little glib, but maybe you can appreciate that:)</description>
		<content:encoded><![CDATA[<p>Great distinction between communities and networks. I have long thought that the networks don&#8217;t &#8220;get&#8221; the power of community and when they do we might have true promise in this sector. Yes, I&#8217;m being a little glib, but maybe you can appreciate that:)</p>
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		<title>By: FreshNetworks Blog &#187; Blog Archive &#187; FreshNetworks social media diary 9/1/2009 - Sony</title>
		<link>http://www.freshnetworks.com/blog/2009/01/why-online-communities-benefit-from-our-desire-to-be-heard/comment-page-1/#comment-2284</link>
		<dc:creator>FreshNetworks Blog &#187; Blog Archive &#187; FreshNetworks social media diary 9/1/2009 - Sony</dc:creator>
		<pubDate>Sat, 10 Jan 2009 01:56:42 +0000</pubDate>
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		<description>[...] Required reading      &#171; Why online communities benefit from our desire to be heard [...]</description>
		<content:encoded><![CDATA[<p>[...] Required reading      &laquo; Why online communities benefit from our desire to be heard [...]</p>
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