http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/ Social media, Web 2.0 and online communities Sun, 14 Mar 2010 08:45:31 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/comment-page-1/#comment-6619 ngupingers Tue, 22 Dec 2009 23:42:01 +0000 http://www.freshnetworks.com/blog/?p=452#comment-6619 maybe it's good idea maybe it’s good idea

]]> http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/comment-page-1/#comment-6613 22-Dec-2009 | MohanArun.com Tue, 22 Dec 2009 12:09:30 +0000 http://www.freshnetworks.com/blog/?p=452#comment-6613 [...] How to react if somebody writes about your brand online – Link. [...] [...] How to react if somebody writes about your brand online – Link. [...]

]]> http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/comment-page-1/#comment-6574 Social media as a crisis management tool | FreshNetworks Blog Mon, 21 Dec 2009 09:30:24 +0000 http://www.freshnetworks.com/blog/?p=452#comment-6574 [...] things are good and to tell you where things are bad. To complain. We’ve written before about how to react if somebody complains about your brand online. The brand should reply when a factual inaccuracy is being discussed, or when a customer has had a [...] [...] things are good and to tell you where things are bad. To complain. We’ve written before about how to react if somebody complains about your brand online. The brand should reply when a factual inaccuracy is being discussed, or when a customer has had a [...]

]]> http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/comment-page-1/#comment-5135 Complaints no longer a Customer Service Issue but a Reputation Issue « Deon Binneman on Reputation Wed, 23 Sep 2009 06:18:55 +0000 http://www.freshnetworks.com/blog/?p=452#comment-5135 [...] about the subject, which includes a great process diagram developed by the US Air Force – http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/ that might help [...] [...] about the subject, which includes a great process diagram developed by the US Air Force – http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/ that might help [...]

]]> http://www.freshnetworks.com/blog/2009/01/how-to-react-if-somebody-writes-about-your-brand-online/comment-page-1/#comment-5108 Thomson Holidays – how a blogger can impact your brand reputation | FreshNetworks Blog Mon, 21 Sep 2009 13:40:34 +0000 http://www.freshnetworks.com/blog/?p=452#comment-5108 [...] what should brands do in this instance. Earlier this year we wrote about how to react if somebody writes about your brand online and included a great process diagram developed by the US Air Force. The process is simple and [...] [...] what should brands do in this instance. Earlier this year we wrote about how to react if somebody writes about your brand online and included a great process diagram developed by the US Air Force. The process is simple and [...]

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