http://www.freshnetworks.com/blog/2008/06/how-not-to-run-an-online-community/ Social media agency, online communities, marketing Mon, 06 Feb 2012 09:02:55 +0000 hourly 1 http://wordpress.org/?v=3.0.4 http://www.freshnetworks.com/blog/2008/06/how-not-to-run-an-online-community/comment-page-1/#comment-7247 2. Champions, active users and trolls | FreshNetworks Blog|Social media agency|Online communities Sun, 07 Mar 2010 13:07:10 +0000 http://www.freshnetworks.com/blog/?p=129#comment-7247 [...] There are several possible types of troll (it may be a cry for help, they may be being picked on in their own lives, they may be desperately lonely), and while the effects are still the same and there are no excuses for rule-breaking, understanding the motivations can help you deal with them. But do not underestimate their determination, or potential power, just ask The Scotsman. [...] [...] There are several possible types of troll (it may be a cry for help, they may be being picked on in their own lives, they may be desperately lonely), and while the effects are still the same and there are no excuses for rule-breaking, understanding the motivations can help you deal with them. But do not underestimate their determination, or potential power, just ask The Scotsman. [...]

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