http://www.freshnetworks.com/blog/2008/03/what-is-the-net-promoter-score/ Social media, Web 2.0 and online communities Thu, 18 Mar 2010 01:41:49 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.freshnetworks.com/blog/2008/03/what-is-the-net-promoter-score/comment-page-1/#comment-3479 FreshNetworks Blog » Blog Archive » The Net Promoter Score and the value of Promoters Wed, 01 Apr 2009 09:00:47 +0000 http://www.freshnetworks.com/blog/?p=30#comment-3479 [...] you use the Net Promoter Score or not yourself, you will undoubtedly have come across this ‘single number everybody needs to [...] [...] you use the Net Promoter Score or not yourself, you will undoubtedly have come across this ‘single number everybody needs to [...]

]]> http://www.freshnetworks.com/blog/2008/03/what-is-the-net-promoter-score/comment-page-1/#comment-51 FreshNetworks Blog » Blog Archive » Can we calculate the value of Word of Mouth? Thu, 03 Apr 2008 20:50:56 +0000 http://www.freshnetworks.com/blog/?p=30#comment-51 [...] be Promoters or Detractors of a brand, or can be Fence Sitters - and how you can measure this (see here). The Promoters are the one who will recommend your brand - produce positive word of mouth; the [...] [...] be Promoters or Detractors of a brand, or can be Fence Sitters – and how you can measure this (see here). The Promoters are the one who will recommend your brand – produce positive word of mouth; the [...]

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