About us

FreshNetworks builds, manages and moderates online communities for brands. These help organisations build stronger and more profitable relationships with their customers. Find out more about them, work with customers to innovate and build word of mouth or advocacy.

We’re a full-service firm, and can help you with your online community strategy, provide our custom-built software and manage and report on your community. And with our unique combination of running successful online communities, research experience and an up to date, fully managed, online community platform we can deliver customer engagement like no other.

Our team combines extensive background at the forefront of communities development in Europe with strong research and marketing experience. We bring expertise in community building and management and make sure this brings real benefits to your organisation and your strategy.

The power of communities and of conversations with customers is something that brands are seizing upon. Our experience will help you to make the most of this and to have an ongoing conversation with brands. Using online communities and social networking technology we're able to create, manage and monitor bespoke customer networks. These networks create customer advocacy, insights and collaborative innovation that's previously been the stuff of dreams.

FreshNetworks is a division of FreshMinds, a leading light in Europe's research industry. FreshMinds has consistently been one of the most innovative and fastest growing firms in Europe and was named "UK Research Agency of the Year" by the Market Research Society in 2006 and 2007. Working across an array of industries, from consumer goods to education, our clients include innocent drinks, Microsoft, HSBC and Procter & Gamble.