About FreshNetworks

Straight-talking social media

FreshNetworks is a social media agency. We give businesses an honest insight into the world of social media by offering practical advice about social media and online communities.

We'll help you connect with your customers by starting an ongoing conversation about your brand online. Using social media software, we're able to create, manage and monitor bespoke customer networks. This leads to three things every marketer wants: customer advocacy, collaborative innovation and insight.

Our key goals

  1. Insight: we help you gain consumer insight into trends, attitudes and product/service assessment.
  2. Innovation: our online communities drive customer-led innovation by enabling you to work on product and/or service development directly with your customers.
  3. Advocacy: we help you support and engage with your most passionate customers. This drives consumer advocacy through word-of-mouth marketing, improving customer loyalty, driving sales and increasing new business.

FreshMinds

FreshNetworks is a division of FreshMinds, a shining star of the European research industry. One of the fastest-growing and most innovative firms in Europe, FreshMinds was named "UK Research Agency of the Year" by the Market Research Society in 2006 and 2007. Working across an array of industries, from consumer goods to education, our clients include Innocent drinks, Microsoft, HSBC and Procter & Gamble.